ROK10 Productions Terms of Service
Welcome to ROK10 Productions! We’re excited to work with you. Please take a moment to review our Terms of Service before booking. By continuing, you agree to the terms outlined below. If you do not agree or fail to follow the guidelines, it may result in suspension of services and any necessary further actions. We appreciate your understanding and cooperation in helping us create the best experience for everyone.
1. Booking and Payment
All sessions must be booked through our official scheduling platform (Acuity Scheduling). For larger or multi-day sessions, bookings may also be arranged via invoice. A deposit is required at the time of booking to confirm your appointment.
2. Cancellation and Rescheduling
We require at least 24 hours’ notice for cancellations or rescheduling.
Cancellations made less than 24 hours in advance may be charged the full session rate.
No-shows will be charged in full.
We value your time and ours — please communicate promptly if plans change.
3. Service Rates and Revisions
Our current pricing is outlined in our service breakdown linked below
https://www.rok10productions.com/pricing-engineering-service-breakdown-2025
By booking, you agree to the rates and policies listed there.
Should pricing change, updated rates will be posted clearly on our booking page.
Rates vary depending on service type, complexity, and scope.
Revisions: Mixing/mastering services include up to 3 free revisions. Additional revisions may incur extra charges.
4. Ownership & Production Rights
For standard recording sessions, clients retain full ownership of their music.
If ROK10 Productions acts as a producer or co-producer, a separate contract outlining shared rights and credits will be provided.
Until full payment is received, ROK10 Productions retains the right to withhold final deliverables.
5. Confidentiality
We respect your creative process. Any unreleased material, song ideas, demos, or session content shared during your time at ROK10 is treated as strictly confidential and will not be used or shared without your written consent.
6. Equipment Damage
Clients are responsible for any intentional or negligent damage caused to ROK10 equipment, furnishings, or property. Costs for repair or replacement may be invoiced accordingly.
7. Alcohol Policy
Alcohol is permitted only for clients 21 and over.
ROK10 staff may request valid ID at any time.
Underage drinking is strictly prohibited and may result in immediate session termination without refund.
8. Drug Policy
The use, possession, or distribution of illegal drugs on ROK10 premises is not permitted under any circumstances. Violation of this policy will result in immediate session termination without refund.
9. Client Conduct
All clients and guests are expected to act respectfully and professionally.
Harassment, discrimination, aggression, or disruptive behavior will not be tolerated.
We reserve the right to refuse service to anyone at our discretion.
10. Liability Waiver
While ROK10 Productions takes all reasonable precautions to ensure a safe and professional environment, clients assume all inherent risks associated with studio activities.
ROK10 Productions, including its employees, contractors, and agents, is not liable for any injury, loss, or damage occurring on the premises or during a session. Our total liability shall not exceed the fees paid for the specific service.
11. Third-Party Tools & Links
We may provide access to tools, services, or links from third-party providers. ROK10 is not liable for any errors, issues, or disputes related to those third-party platforms. Use them at your own discretion.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. The most current version will always be posted at https://www.rok10productions.com/terms-of-service Continued use of our services constitutes your acceptance of any changes.
13. Contact Information
If you have any questions or concerns about these Terms, feel free to contact us at:
rok10productions@gmail.com